Issue 4 June 2011

The new website better reflects RTC's core values of providing cost effective, innovative products and solutions that keep retail IT systems healthy and functioning at the most efficient levels.

To help launch the site, RTC unveiled a new video featuring Dr. ROI (Return-on-Investment). This short comical video illustrates how RTC helps retailers extend the life of their store systems and avoid making strategic technology mistakes. "Our new tag and marketing strategy, Dr. ROI - The MD of Retail IT" perfectly aligns with this mission", says Bruce Hicks, RTC President and CEO.

"It's great to have a new website that really highlights our services and offerings in a convenient format, that is bright and engaging, yet informative and easy to navigate", says Hicks. This site allows us to more easily showcase our focus on delivering superior ROI to our clients."

RTC was recently featured on 21st Century Business Television. The segment aired on The Fox Business Network and featured RTC President and CEO Bruce Hicks, and RTC customer Rich Gilbert, Director of Store Systems for Duane Reade, discussing the state of retail solutions with the host Jackie Bales. Visit the link below to see the entire video.

RTC is pleased to announce the promotion of DeVan McArthur to Executive Vice President of RTC.

Previously, DeVan successfully led RTC's Consulting Services division as Executive Vice President of Consulting. His leadership style and consultative approach is superior and his impact and influence is continuously felt by RTC's clients and partners. DeVan has consistently grown the division to match his characteristics: Wise, Caring, with Strong Retail Business Analytics, Structured Methodology, and a Sense of Urgency.

Neil Banerjee announces Retirement

After 32 years in the computer industry, Neil Banerjee, Executive Vice President Sales, has announced his retirement. "I have enjoyed working for RTC for the past 12 years and feel that the company is well positioned to leverage both the assets that we have developed over the past several years, as well as the good quality people that work for RTC, to really be successful in the market place," said Banerjee.

Bruce Hicks President and CEO added, "Neil has been a key member of the RTC team and as a company owner, we are grateful for his many contributions to our success and we wish him continued success in his future endeavors."

Jeff Cook, Director of Store Systems Projects will take on the additional responsibilities of Safety & Security Officer for RTC.

As Safety & Security Officer, Jeff will be responsible for making sure RTC meets all industry standards and security protocols to ensure the safety and security of RTC employees, facilities, data center and assets.