RTC's consultants excel in organizing, developing, revising, tracking and automating the management of user and technical business process documentation. Retail industry templates have been developed over the years to serve as proven approaches netting desired results.

Application areas of focus include the full departmental retail cycle. Organization approaches result in the following benefits:
• •Provide easily accessible library of documents
• •Provide a backup of documents for disaster recovery purposes
• •Improve customer service with more readily available information
• •Improve productivity by speeding information to where it's needed
• •Provide better reporting and accountability