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Things Remembered Masters Successful JDA Merchandise Management System Upgrade

Upgrading to newer versions of JDA's Merchandise Management System can be a challenging and expensive proposition. That is why Things Remembered selected RTC Group to help them with the version selections and integration process.

Things Remembered, the nation's largest and most prominent retailer of personalized gifts, began considering an upgrade from version 4R3 to 7.5 in late 2012. An upgrade was needed to address the need for multi company processing or multi currency processing.

"RTC was a great partner to work with on our JDA upgrade project. The development was completed timely and the RTC staff worked with us as though they were an extension of our team. They often worked nights and weekends in order to help us achieve our deadlines. Their expertise with several JDA modules was exceptional as demonstrated by their ability to document areas of complexity within our legacy JDA code," says Connie Fumich, Director of IT for Things Remembered.

At RTC, we have more than 24 years experience with JDA's MMS, and we have a long track record of successful upgrades with many major retailers. "Our seasoned team of MMS consultants, designed an implementation strategy that worked for their business and accommodated their specific business objectives," said DeVan McArthur, EVP. "Every successful implementation begins with a thorough Business Systems Gap Analysis. This process, although appearing cumbersome and time consuming, is the key to success in upgrading business solutions."

If you are considering an MMS upgrade for your business, RTC should be the first call you make. We pride ourselves on being the best software & services provider in the retail industry, with a sharp focus on providing the best customer satisfaction and delivering consistent ROI.