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RTC Recognized in RIS Software Leaderboard

RTC RECOGNIZED AMONG RETAIL IT LEADERS IN LATEST COMPREHENSIVE INDUSTRY SURVEY

2010 RIS Software LeaderBoard survey results reconfirm RTC as a leading software and services provider in the retail solutions marketplace.

Kennesaw, GA. January 3, 2011 - Retail Technologies Corporation (RTC) (www.rtc-group.com) a recognized leader in the retail solutions marketplace with over 20 years of experience, today announced that it has been recognized for its many products and services, as well as its customer service superiority, by RIS Software LeaderBoard survey. This comprehensive survey is considered the top guide for retailers to identify the top retail technology software companies. The results were published in the RIS magazine's December 2010 edition.

This marks a significant achievement for RTC as the results were across a number of key categories and quantified results for, among other areas, product development, customer service and return on investment.

"We are truly gratified with the results of the RIS Software LeaderBoard survey. Our goal each year is to continue to grow and evolve as a company, and we believe 2010 is a real turning point for us," stated Neil Banerjee, EVP Sales & Marketing. "We have taken an innovative approach to our product and service development, and have created some of the industry's best and most effective solutions. This, coupled with the dedicated effort of the entire RTC staff, allows us to bring the best possible customer service to our customers. We thank the RIS LeaderBoard for its recognition and look forward to improving our results in 2011."

    Among the various results from the 2010 survey, RTC scored extremely well in the following categories:
  1. #7 Leaders in Targeted Solutions
  2. #2 (tie for #1) Leaders in Overall Performance by Mid-Size Retailers
  3. #5 (three way tie) Leaders in Total Cost of Operation by Mid-Size Retailers
  4. #4 Leaders in ROI by Mid-Size Retailers
  5. #3 Leaders in Product Reliability by Mid-Size Retailers
  6. #6 (two way tie) Leaders in Ease of Installation/Integration by Mid-Size Retailers
  7. #6 (two way tie) Leaders in Administration/Maintenance by Mid-Size Retailers
  8. #2 Leaders in Quality of Support by Mid-Size Retailers
  9. #4 Leaders in Quality of Service by Mid-Size Retailers
  10. #5 Leaders in Recommendation Status by Mid-Size Retailers
  11. #3 Customer Satisfaction Leaders by Mid-Size Retailers
  12. #6 Targeted Solutions Vendor Leaders in Customer Satisfaction
  13. #5 (4 way tie) Leaders in Product Reliability
  14. #4 Quality of Support

"RTC's rankings in the RIS Software LeaderBoard in their first year of participation is impressive. Their solutions and services were consistently cited by retailers for high marks in performance, reliability and return on investment. The strong customer satisfaction ratings show that RTC meets or exceeds client expectations at a level that is competitive with this year's leading group of software vendors", says RIS Editor-in-Chief Joe Skorupa.

Most recently, RTC announced that its innovative StoreMS Point-of-Sale solution had received PCI PA-DSS certification from the Payment Card Industry Security Standards Council (PCI SSC). This announcement certifies that StoreMS POS version 5.0 has met the PCI compliance Payment Application Data Security Standard (PA-DSS).

About RTC: RTC is a leading developer of innovative, cost effective, store and enterprise solutions that help retailers gain competitive advantage. Headquartered in Kennesaw, Georgia and with a large office in Orlando, FL, RTC enables customers to leverage their 21 years of experience in delivering retail enterprise solutions and services. RTC offers an IBM iSeries based communication management solution (HTP-Link), as well as our StoreMS Application Suite consisting of Point-of-Sale, Customer Loyalty Rewards and Gift Card, all of which are being well received by retailers who are capitalizing on the wealth of functionality that the application suite delivers. For more information, please visit www.rtc-group.com.