Variety Wholesalers Completes Roll-out
Variety Wholesalers Completes Roll-out of RTC's StoreMS Point-of-Sale
Kennesaw, GA. April 23, 2010 - Variety Wholesalers (VW) has successfully completed the roll-out of RTC's StoreMS POS solution on 1,300 IBM registers in their Roses and Maxway divisions. RTC's VP of Store Systems, Duane McGlamery, partnered with Gary Boxler, Director of Information Systems Support Services for VW, to installStoreMS POS in a total of 287 locations including 116 Roses stores and 171 Maxway/Super 10 stores.
"At the on-set of the project, VW formed a committee of 12-15 key resources covering all aspects of their business. This team partnered with RTC resources to create the backbone for all decisions and plans. Strong leadership by VW along with a "long haul" commitment by the entire team was the edge to a very successful business architecture re-engineering", says McGlamery.
The implementation included not only StoreMS POS, but also RTC's HTP-Link iSeries Communication solution for polling stores and ISD's Transaction Management software. RTC's Consulting Services Group performed the integration between StoreMS POS and JDA's® Merchandise Management System (MMS®).
"RTC was a true business partner thru the entire project," says Boxler. "Their team always acted with a sense of urgency, and we never had to follow-up to ensure that our priority issues were addressed in a timely manner."
Jerry Frucht, Senior VP of IT for VW remarked, "Variety Wholesalers began an extensive search for a POS software vendor a couple of years ago. Six vendors were given detailed specifications of our requirements. RTC was selected as the vendor that we felt most confident to be a partner in this effort. Over the past two years, I am even more convinced that we selected the best vendor to work with us throughout a long project. They have continued to provide the same effort and support today as when we began our roll-out of the new POS solution nearly two years ago".
With the installation now complete, StoreMS POS has significantly improved VW's throughput at checkout, enhanced their customer service, and streamlined their store operations. This investment provides VW with a solid platform on which they can continue to build upon in the future.
The successful rollout at Variety Wholesalers is an excellent example of RTC's ability to deliver software and technology with advanced features across a large organization efficiently, cost effectively and within the committed budget. VW CFO Keith Favreau remarked, "This significant project was successfully completed with minimal "bumps in the road" due to the outstanding teamwork between VW and RTC. RTC continually stepped up as a true partner, even with third party issues, to ensure success."
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