Database Administration
RTC business and technical database experts work with clients to fine tune database performance while re-architecting for life cycle longevity.

Technical Benchmarking
Technical benchmarking is one of the main keys to success when developing retail enterprise systems. In-store systems to warehouse scanning features require speed and accuracy. RTC's technical team manages a high level of focus to ensure all systems modified or created exceed an acceptable level of performance.

Product Installation
RTC's project team has extensive experience in installing retail host systems, in-store systems, hardware systems, and modules of systems with interdependencies.

Hardware Needs Assessment
As system architects to the retail sector, RTC maintains solid expertise in hardware availability options performance ratings. RTC's resources excel in hardware needs planning, performance/adequacy assessment, procurement, and installation assistance services to ensure your unique business demands as well as total project success.

Business Process Re-engineering
RTC consultants will work with your business department heads and executive management team to first analyze current practices. Once a picture of your business is built, RTC will recommend improvements to business processes and automated systems based on extensive years of experience and a databank of documented best retail practices. Bottom line ROI impacts are documented for each area analyzed.

User Training
RTC's training consultants have "hands-on" knowledge of the full range of JDA® MMSTM product modules as well as retail industry expertise. In addition, this group is well-versed on group dynamics and meeting methodologies. Our training module templates have been developed over the years to serve as proven approaches netting desired results.